7u711 Privacy Policy

While using the 7u711 platform, we may collect the following types of information. This collection is done solely to improve service quality and ensure the security of your account.

A. Personally Identifiable Information

• Full name and username
• Date of birth (for age verification — persons under 21 cannot register)
• Email address and contact information
• National ID or passport number (for identity verification)

B. Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Deposit and withdrawal history
• Wallet balance and bonus information

C. Technical Information

• IP address and device information
• Browser type and operating system
• Session logs and records of activity on the platform
• Login time and date

D. Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game types and usage patterns
• Bonus usage and wagering activity

7u711 collects your information in several ways. Details are described below:

• Directly provided: You provide information yourself when filling out registration forms, updating your account, or contacting customer support.
• Automatically: Our servers automatically collect technical information such as IP addresses and session data.
• Through cookies and tracking technologies: Cookies are used to improve website functionality and user experience (see Section 6 for details).
• During transaction processing: Necessary financial information is collected when making deposits or withdrawals via bKash, Nagad, Rocket, or Upay.
• From third-party services: Information may be obtained through trusted verification services for identity verification or fraud prevention.

7u711 uses the information collected about you for the following legitimate purposes:

• Account management: Completing the registration process, verifying identity, and ensuring account security.
• Service delivery: Managing gaming services, bonuses and rewards, and transaction services smoothly.
• Customer support: Providing 24/7 live chat and email assistance and resolving your complaints or questions.
• Security and fraud prevention: Detecting suspicious activity, preventing multiple accounts, and stopping unauthorized transactions.
• Responsible gaming: Identifying signs of excessive gaming and providing support when needed.
• Meeting legal obligations: Complying with applicable laws, regulations, and rules.
• Service improvement: Analyzing usage patterns to improve platform functionality and user experience.
• Communication: Informing you about important account-related updates, policy changes, or relevant offers.

7u711 gives the highest priority to the security of your information. We apply industry-standard security measures as follows:

Security Measures

• SSL encryption: The website uses 256-bit SSL/TLS encryption, which keeps all data exchanged between your browser and our servers secure.
• Secure servers: Data is stored in secured data centers with strict controls in place to prevent unauthorized access.
• Password protection: Passwords are stored using hashing technology — never in plain readable form.
• Access control: Only authorized personnel can access your information, and they operate under confidentiality agreements.
• Regular audits: Security measures are regularly reviewed and tested.

Data Retention Period

Information is retained for as long as your account is active and for as long as necessary to meet legal obligations. Even after an account is closed, certain information may be kept for a defined period due to legal or regulatory requirements.

7u711 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay. These payment providers have their own privacy policies.
• Identity verification services: Limited information is shared with trusted verification services to complete the KYC (Know Your Customer) process.
• Game providers: Our game suppliers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft process gameplay data. They maintain internationally recognized security standards.
• Legal obligations: Information may be disclosed in response to court orders, legitimate requests from law enforcement agencies, or applicable legal obligations.
• Fraud prevention: Relevant authorities may be informed to prevent financial crimes, money laundering, or other fraud.
• Business succession: If our business operations change for any reason, information will be transferred in accordance with the terms of this policy.

Outside of the above circumstances, information is not shared with third parties without your explicit consent.

The 7u711 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of Cookies We Use

• Essential cookies: Used to maintain login sessions, security tokens, and language preferences. Without these, the platform will not function properly.
• Functional cookies: Store your preferences, game settings, and personalized experience.
• Analytical cookies: Collect statistical information such as which parts of the site are visited most and where issues occur.

Cookie Controls

Most browsers offer options to control cookies. You can disable cookies from your browser settings, though this may limit some site functionality. Fully disabling essential cookies may cause login sessions to stop working.

You have the following rights regarding your information. To exercise these rights, contact us at [email protected].

• Right of access: You have the right to know what information we have collected and stored about you and to receive a copy of that information.
• Right to rectification: You can request correction of any inaccuracies or incomplete details in your information.
• Right to erasure: In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain cases you can request that processing of your information be temporarily paused.
• Right to data portability: You have the right to receive the information we hold about you in a structured and readable format.
• Right to object: You can object to the use of your information for marketing communications or profiling.
• Right to withdraw consent: For information processed on the basis of consent, you can withdraw that consent at any time.

7u711 strictly provides services only to persons aged 21 or above. We do not collect or store information from minors.

• Age verification is mandatory during the registration process.
• If we learn that a minor has registered on our platform, that account will be immediately closed and all associated information will be deleted.
• If a parent or guardian suspects their child is using this platform, please contact us immediately at [email protected].

7u711 may update this privacy policy from time to time. If changes are made, the updated date will be noted on this page. For significant changes, we will notify you in the following ways:

• A notification will be sent to the email address registered to your account.
• A notification will be displayed when you visit the website.
• Continued use of the platform after changes means acceptance of the new policy.

We recommend that you review this policy regularly, especially when you use our services. The latest applicable policy will always be available on this page.

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Response Time: As soon as possible, usually on business days

We take every complaint seriously and make every effort to resolve it. Your privacy is not just a legal obligation for us — it is the foundation of the trust we share with you.